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Different Type of Locks:
It is easy to get confused as there are a lot of different type of locks a device can have. We created a list for our not-so-tech-savvy customers:
1. Passcode Lock
This is the most basic kind of lock. Typically it is a Four digit pin code (or a Pattern if you have a Jailbreak device). Setting a passcode lock helps protect the information on your device; you need to enter it each time you use your device (except when answering a call).
To set a passcode lock, go to Settings > Touch ID & Passcode (or Settings > General > Passcode Lock on older iOS).
2. SIM Lock
You can lock your SIM Card so that it can’t be used without a Personal Identification Number (PIN). This is typically a Four digit number. You can read more details on Apple's website.
3. Network Lock
A Network lock or Subsidy lock is a technology that carriers use to prevent the phones from being used on another network. Cellphones can be locked to a particular network or a country. We can help you with a Network Lock. Please Click Here to see all the countries and networks we can unlock.
4. iCloud or Activation Lock
With the release of iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen. Read more here.
We offer a service to completely Remove Activation lock.
5. Locked vs. Blocked
What is the main difference between a locked and blocked phone? Some users who buy an iPhone online e.g. from TradeMe or eBay, may find their device is Locked or Blocked (or both).
Locked: Users whose device is Locked are able to use it on ONE particular network only, the network it is currently locked with. They are not able to insert any other SIM card from other carriers. Read more above (on Network Lock).
Blocked: Blocked, Blacklisted or Barred all means the same. If your device is Blocked from a network (or a country) you won't be able to make calls or use Mobile Data (3G/4G) on that network. If your phone was reported by the owner as Lost or Stolen, the network will put a Bar on it, which means it cannot be used with that network anymore (along with other networks in some cases) unless the owner finds it again or advices the carrier to unblock it.
We offer Premium Service for some networks, where a Blocked phone can be unblocked. But it will only work with other networks (not where it was blocked on). Click here to see an example of a Premium Service.
6. Apple ID Lock
If you or someone else enters your password incorrectly too many times, your Apple ID will automatically be locked to protect your security. This is easy to fix. Just reset your password by clicking Forgot password. Read more on this on Apple's website.